It's no longer enough to respond to complaints. Since 12 December 2023, employers must take proactive, meaningful steps to prevent sexual harassment, sex discrimination, and hostile work environments.
Section 47C of the Sex Discrimination Act 1984 requires all employers to take reasonable and proportionate measures to eliminate, as far as possible:
Sexual harassment
Sex-based harassment
Sex discrimination
Hostile work environments on the ground of sex
Related acts of victimisation
This is a positive duty — it requires action regardless of whether anyone has complained. You must take steps to prevent these behaviours, not just respond after the fact.
The shift: Before the positive duty, the law was largely complaint-driven. An employee had to experience harassment, make a complaint, and then the employer had to respond. Now the duty exists before anything happens. The question is: what reasonable steps did you take to prevent it?
Australian Human Rights Commission enforcement
The AHRC has new enforcement powers that commenced on 12 December 2023:
Inquiries — the AHRC can inquire into whether an employer is complying with the positive duty, without a complaint being made
Compliance notices — if non-compliance is found, the AHRC can issue a compliance notice requiring the employer to take specific actions within a set timeframe
Court enforcement — if a compliance notice isn't followed, the AHRC can apply to the Federal Court for orders, including civil penalties
The AHRC has stated it will take a "constructive" approach initially, focusing on education and support. But it has also signalled that enforcement action will follow for employers who fail to take the duty seriously.
The 7 standards
The AHRC's Guidelines for Complying with the Positive Duty set out 7 standards that employers should address:
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Standard
What it means
1
Leadership
Senior leaders demonstrate commitment to prevention and model respectful behaviour
2
Culture
Workplace culture actively promotes respect, safety, and equity
3
Knowledge
Workers understand what sexual harassment is, how to report it, and the consequences
4
Risk management
Risks are identified, assessed, and controlled (same framework as WHS hazards)
5
Support
Workers who experience harassment are supported, and reports are handled appropriately
6
Reporting and response
Clear, accessible reporting pathways exist and complaints are investigated fairly
7
Monitoring and evaluation
Employers track the effectiveness of their prevention measures and improve over time
Building your prevention plan
A compliant prevention plan should include:
Policy — a clear, written sexual harassment prevention policy that defines prohibited behaviour, reporting channels, investigation processes, and consequences
Training — regular training for all workers (not just managers) on recognising harassment, bystander intervention, and reporting. Training should be refreshed annually.
Risk assessment — identify workplace-specific risk factors: power imbalances, isolated work, alcohol at work events, customer-facing roles, late-night shifts
Reporting channels — multiple accessible pathways for reporting (direct manager, HR, anonymous hotline, external contact). Workers must feel safe reporting.
Investigation process — documented process for investigating complaints, including timeframes, confidentiality, procedural fairness, and outcome communication
Support services — EAP access, reasonable adjustments during investigations, protection from victimisation
Record keeping — document all training, risk assessments, complaints, investigations, and outcomes. This is your evidence of compliance.
What about small businesses?
The duty applies to all employers regardless of size, but what's "reasonable and proportionate" scales with your resources:
A 5-person business isn't expected to have a dedicated HR team or anonymous hotline
But you are expected to have a written policy, provide training, and take complaints seriously
The AHRC has published specific guidance for small businesses
Off-the-shelf training modules and template policies can satisfy the knowledge and policy requirements cost-effectively
Consequences of non-compliance
AHRC compliance notices and court orders — as described above
Vicarious liability — if harassment occurs and you haven't taken "all reasonable steps" to prevent it, the employer is vicariously liable under section 106 of the Sex Discrimination Act
Workers compensation claims — psychological injury claims arising from harassment can be costly, and premiums may increase
Reputational damage — AHRC inquiry outcomes can be published, and court proceedings are public
Talent impact — businesses known for poor culture struggle to attract and retain staff
Do you have a compliant prevention plan?
Our free health check covers sexual harassment prevention, psychosocial hazards, and 16 other compliance areas.